Privacy Policy
At Rabas Outdoors, we value your privacy and are committed to protecting your personal information. We collect only the necessary details for booking, communication, and improving your experience. Your data is stored securely and is never shared with third parties except as required to fulfill your bookings or by law.
- Information Collected: Name, email, phone, and booking details.
- Usage: For booking management, communication, and service improvement.
- Security: We use industry-standard measures to protect your data.
- Contact: For privacy concerns, email info@rabasoutdoors.com.
Tour Difficulty Levels
Each tour is labeled with a difficulty level to help you choose the right adventure for your abilities and preferences:
- Easy: Suitable for beginners and families. Shorter distances, gentle terrain, and minimal physical challenge.
- Moderate: For those with some outdoor experience. May include longer hikes, uneven ground, or moderate elevation gain.
- Difficult: Designed for experienced adventurers. Expect challenging terrain, steep climbs, longer durations, and higher fitness requirements.
Booking, Payment, and Cancellation Policy
- Reservation: Book your tour by providing accurate personal information and selecting your preferred package and dates.
- Payment: A downpayment (amount may vary per tour) is required to secure your slot. Full payment must be settled at least 7 days before the event.
- Payment Methods: Accepted via GCash or Bank Transfer. Upload proof of payment for verification.
- Transferable: All payments are 100% non-refundable but transferable to another date or person (but not within the same event).
- Organizer Rights: Rabas Outdoors may cancel or reschedule an event due to adverse weather or unforeseen conditions up to 2 days before the departure.
- Back-out Policy: Cancellations made within 7 days before the event will be charged in full and considered as booked.
Participation Guidelines
- Eligibility: Some tours have age or fitness requirements. Please review the tour details before booking.
- Health & Safety: Disclose any medical conditions that may affect your participation. Follow all safety instructions from guides.
- Conduct: Respect the environment, your fellow participants, and local communities. Follow Leave No Trace principles.
- Prohibited Items: Alcohol, illegal substances, and unauthorized equipment are not allowed on tours.
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